17 Mar 2015

03/17/2015: Review by Kathryn D.

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"Fixed problems with my computer's DNS and other things I don't know about. 🙂 Fixed a fan that I had installed wrong, blew out all the dust and gave lots of really good information. Member Comments: I wish I could remember this guy's name. In any case, I've actually seen him twice, the first time I was worried about a fan making a lot of noise. He told me he could replace it at the shop minimum of $80 or I could do it myself, paying $15 for the fan. He gave me some good information and saved me some money. Then, long story short, after trying and failing to install a new router on my system, my internet stopped and wasn't working no matter what I did. I know a little bit about computers but I was completely stumped. I brought it in and he tried to fix it right there on the spot, again trying to save me the minimum fee, but he couldn't. I left it overnight and he called first thing in the morning to tell me it was fixed. He fixed stuff in the areas I usually avoid, waiting for someone smarter than me to do it, he blew out all the dust, he fixed the heat sink and processor fan that the last idiot I went to (stay tuned for my bad review of him) reinstalled wrongly. Then, lastly, he fixed the fan that I had put in backwards the last time I was in there. All this was just about $40 over the minimum price. I sure do appreciate all the work he did and his polite and courteous service. I will return again when my noodling around breaks something some day. :-)" 

— Kathryn D. (03/17/2015)


How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got more than my money's worth
How far in advance did you schedule the work? same day
Did you find the company through Angie's List? no
If no, what was the other source? Google
Why did you choose this contractor? location, reputation
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? He tried to save me money both times I went in.
What did you like least about this contractor? I only wish he was closer to my home.
What surprises came up during the course of the work? He discovered a couple mistakes the last person made that were hurting my computer.
What words of advice would you give other members considering this contractor? Be nice to him, he deserves it.
What words of advice would you give this contractor? Keep up the great work.


Customer Reviews & Testimonials for Emergency PC Services